Who handles the data
Verified operator details are published in the Trust & Transparency section. Event organizers may separately process data where necessary to fulfil an event-related service.
Privacy Policy
How personal data is used when you browse TicketPrague.online, purchase a ticket or contact support.
Data used for ticket purchases
Typical purchase data includes name, e-mail, billing/contact information, order details, ticket identifiers and technical records needed to operate and secure the service.
Why data is used
Data is used to process orders, deliver and validate tickets, provide customer support, meet accounting/legal obligations, prevent misuse and maintain service security. Marketing communication is used only where there is an appropriate legal basis.
Payments and service providers
Payment processing, hosting, e-mail delivery and other technical services may be provided by specialized processors. Only data reasonably required for the relevant service should be shared with them.
Retention and security
Personal data is retained only for as long as needed for the relevant purpose, legal obligations, dispute handling and legitimate security needs. Technical and organizational safeguards are used to reduce unauthorized access or misuse.
Your privacy rights
Depending on the circumstances and applicable law, you may have rights to information, access, correction, deletion, restriction, objection, portability and to lodge a complaint with the competent supervisory authority.
Privacy contact
TicketPrague.online
Never send full payment-card details, CVV codes or passwords by e-mail.